Return policy

As a consumer, you have the right to cancel the purchase within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which the order was received.

To exercise the right of withdrawal, you can send an email to In this e-mail you must clearly state that you are canceling the purchase.

After receipt of the withdrawal, the products must be returned immediately and in any case no later than 14 days after the day on which you informed us. The products must be returned unopened and in unused condition.

Upon receipt of the returned products, we will refund the amount paid by you (excluding any shipping costs) using the same payment method as the payment was made. Any return costs will be borne by the consumer.

We reserve the right to refuse a refund in the event that a returned product is opened, used or shows any defect that cannot be attributed to us. In that case we will return the product to you. In that case the shipping costs will be charged to you.